Frequently Asked Questions
| Q: | What if the wearer removes the device from his or her wrist? |
| A: | Parents and caregivers who are concerned about the possibility of the wearer removing the device can purchase an EmFinders EmSeeQ with secure band. Removing the secure band from one's wrist requires the use of two hands. Therefore the help of a parent or caregiver is necessary. |
| Q: | What is EmFinders? |
| A: | EmFinders is an emergency locating system that is triggered by the caregiver (not the missing person), and provides critical information for the recovery of a missing person. |
| Q: | Who benefits from the EmFinders EmSeeQ device? |
| A: | The EmFinders EmSeeQ device is designed to help persons with medical impairments (like Alzheimer’s disease, Down syndrome or Autism) who are at risk of becoming disoriented and lost. The EmFinders EmSeeQ device provides caregivers with peace of mind, knowing that law enforcement can quickly locate and recover their loved one should that person wander and become lost. Law enforcement benefits from the EmFinders EmSeeQ device by simplifying and expediting the process of locating a missing person. Senior communities benefit because they can protect their residents and reduce their liability risks, while providing residents with maximum personal freedom. |
| Q: | What does EmFinders EmSeeQ cost the consumer? |
| A: | The EmFinders EmSeeQ device is less than the cost of a typical cell phone with a minimal monthly service plan (less than $200 and about $25 per month). |
| Q: | What does the EmFinders system cost 911 and law enforcement? |
| A: | There is NO cost to municipalities because the EmFinders EmSeeQ device leverages the existing 911 and cellular systems. EmFinders collaborates with law enforcement and 911 in the recovery of missing persons by making the process faster, more effective and more efficient. |
| Q: | How does EmFinders work? |
| A: | The EmFinders EmSeeQ is a small, watch-like, wireless device without buttons or a screen and is under the secure and remote control of the EmFinders operation center. The EmFinders EmSeeQ device is worn by individuals with medical impairments like Autism, Down syndrome or Alzheimer’s disease. The device can only be activated at the request of the caregiver. Once activated, the device places a call and provides its location to a 911 operator via the cellular network just as a standard cell phone would. The EmFinders system does NOT use GPS. Instead it uses triangulation through the cellular network to accurately determine a person’s location, including in buildings or environments that would typically interfere with GPS locators. |
| Q: | Why is EmFinders a good idea for 911 and Law Enforcement? |
| A: | The EmFinders solution utilizes existing cellular and 911 systems; it speeds up the location and recovery of a missing person but at NO incremental cost to municipalities. A call from the EmFinders EmSeeQ device is a pre-screened 911 call. The device can only call 911 AFTER a caregiver has reported their loved one missing to police. |
| Q: | What is the emergency activation and recovery process? |
| A: |
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